We're here,
anytime you need us

We recommend booking at least 2 hours in advance for local rides, and 24 hours for airport transfers and special events. For weddings and large group bookings, we recommend 2–4 weeks' notice to guarantee your preferred vehicle.

All Velo Limo prices are fixed and confirmed at booking. We do not use surge pricing. The price you see is the price you pay — including tips, tolls, and taxes. There are absolutely no hidden fees.

You may cancel free of charge up to 2 hours before your scheduled pickup for standard rides. For special events and group bookings, free cancellation is available up to 48 hours before the ride. Cancellations after these windows may incur a 50% fee.

Yes — we track all inbound flights in real time. If your flight is delayed, your chauffeur automatically adjusts. We also offer 60 minutes of complimentary wait time on all arrivals to give you ample time to clear customs and collect luggage.

Absolutely. We offer corporate accounts with monthly invoicing, dedicated account managers, priority booking, and custom reporting. Contact us or fill in the form above to get started — we typically have accounts set up within 24 hours.

WiFi is available in most of our executive sedan and SUV fleet, and all Sprinter vans. Stretch limousines are equipped with entertainment systems. WiFi availability is shown on each vehicle's listing in our fleet page.